Suppliers FAQ

We’re always looking to expand our range of more-sustainable products. If you’re a supplier and are interested in listing your products on our marketplace, please reach out to us via this form. Our team will review your submission and get back to you with next steps.

Once your application is approved, you’ll be guided through our onboarding process, which includes the following steps:

Product submission: Submit detailed information about your products, including descriptions, images, pricing, and certifications.

Review: Our team will review the submitted information to ensure that it meets our standards.

Approval and launch: Once approved, your products will be listed on the marketplace and our network of restaurants and merchants will be able to purchase them from you directly.

Suppliers fulfill and ship orders directly to customers; suppliers are therefore responsible for ensuring correct shipping information and timely delivery.

You can update your product listings by submitting a new product form, which allows you to update product descriptions, images, pricing, and inventory levels. If you need help, you can contact our Support team here.

Yes, we regularly run promotions and special events to drive sales and increase visibility for our suppliers. Participation is optional but highly encouraged. Details about upcoming promotions (including instructions about how to participate) will be communicated to all suppliers in advance.